Not sure what the fuss with previous reviews are about. Guessing they’re inexperienced with this process? I called in since I’m from Staten Island visiting the area. Super helpful over the phone. Emailed my documents, Came in, filled out form, and done less than 15mins? Only took extra minutes because I ordered a decent amount due to first time %20 discount available. Staff even helped me with the Brooklyn location and I’m definitely switching over to this Brand and location. Great experience and staff