The staff member was very friendly and helpful however, I pay $20 less for the same product about a mile down the road at Bully's. The owner really needs to lower the prices here and the employee even agreed enthusiastically. Also, if you have me open the $54 product in the store and it isn't working, immediately swap out for a new one. It looks really bad when your employee reaches for a random wire and starts poking at the product that was just paid for. Poor customer care at this vape shape, other than the friendly employee.