Be sure to READ the complaints at the Better Business Bureau website. There is a reason this place doesn't have more negative feedbacks...he attempts to bully and intimidate you into not leaving feedback or filing a complaint by harassing you with phone calls and sending multiple emails accusing you of horrible acts and threatening legal action. BEWARE! (NOTE: At the end of this page, be sure to click on "3 more reviews not recommended." Yelp is hiding some important reviews.)