When I first walked into 28 Graham's I was welcomed by a very friendly security representative that made a light-hearted joke and scanned my id. Next, I was able to sign up for a loyalty program where every 15 visits I can redeem a 15% discount. Once I was assigned a bud tender I was welcomed by an incredibly charismatic young man, Daniel. He welcomed me with a friendly fist bump and introduced the premier products, once I shared my budget he adjusted the stock and showed me some very cost-effective buds. I was very impressed with the quality, while the top shelf is very tasty, I find myself gravitating to the mid-tier ounces, especially on Friday! (there's a discount) Daniel is simply one of the many genuinely kind bund tenders at 28 Graham's. I strongly recommend trying them out, the shop builds connections with their loyal customers and that is something you don't find very often.