I have gone into this store a few times. I went in on Saturday and purchased a delta 8 disposable pen. It was 40 but the manager showed me two different ones. She said someone came and swapped one that had problems before but they are good normally. I tried it Sunday evening and it wouldn't work. I charged it and still not working. I went to the store Monday am and told the employees. They said no exchanges or refunds. The guy got it working. Well he puffed it once hard and said it was ok now. Couldn't try it cause I was driving. Got home. Tried it. Won't work. Husband tried it. Won't work. Piece of crap and a store that sold something for 40 and won't stand behind it is a store I will never go in and buy anything else. Would NOT recommend this store and for sure not this pen. I would normally use this once a week. Sucks I never even got to take one drag off it!!