I've been shopping at consume in ionia for a long time spent thousands of dollars there bought some packed pre-rolls yesterday went to light one up. Soon as I put the lighter to it it burnt 3/4 of the paper up which burnt some of the weed which feel a part and dropped burnt a hole through my brand new recliner.so I go to consume to ask about it didn't know anything about the return policy haven't had to worry about it. I tried asking questions but I got treated like totally shit even though i spent ridiculous amounts of money there they dint care about there customers.nit only did i get hosed one a joint but ruined my new chair.and everyone seems to care less so ill never go back I've got a lot of friends that I've sent there but I'll be telling them to go somewhere else just like I did and spent my money. I was going to spend at least another bone or two but they blew that so my friends and I will be shopping some were else