I placed an online order for some various items for pickup. The wait time said 30-60. After 60 minutes there were still no updates on the order so I went inside the store. There were 0 customers in the store and my order had not even begun to be prepared. After some head scratching they started to prepare the order only to discover 2 of the items I ordered were out of stock. There were 5 people working there and they can’t get any of this straightened out? Embarrassing.