Operating Hours
Dark Matter - Juan Tabo
Dark Matter - Juan Tabo
(505) 200-0068Operating Hours
Reviews:
justdrisk (
)I would like to bring to your attention some recent experiences I had during my visits to the store. On my initial visit, I encountered some challenges with the morning staff's customer service. I was taking advantage of the Labor Day sale, which had excellent deals, and found myself $1 short for an additional cartridge I wanted to purchase. When I inquired if I could quickly retrieve the extra dollar from my car, the bud tender expressed visible frustration and mentioned that we would need to process another transaction. Sensing the discomfort, I opted to remove one cartridge from my order instead. Upon returning the following day, I was assisted by another employee who also did not exhibit a welcoming demeanor. After noticing that I had exact change, he seemed somewhat annoyed and rushed me out of the store. I did bring these experiences to the attention of Parker, the General Manager, but I felt that my concerns were not adequately addressed, as I encountered similar issues on consecutive days.