I’ve been going to this location as a loyal customer since they’ve opened. I’ve been through the migration of rewards systems, losing my loyalty points before. I knew the business was disloyal to their consumers when they wouldn’t transfer my previous rewards points. Today, the business sold me the wrong product without showing me. I left the store, opened the bag (because we can’t open bags in the store with product), and immediately re-entered. The manager gave me three different reasons why they couldn’t exchange it: first it was their system, then it was the business would take a loss, then it was the state. I told him about his employees mistake, best he could offer was “50% off another vaporizer” Stop at either of the dispensaries on the way to this one. Don’t waste your money or your loyalty