As a long-standing patron of Garden Remedies since its opening at this location, I've had the pleasure of experiencing its convenience, friendly atmosphere, and excellent product selection. However, recent changes to their point system have left me disappointed and disillusioned. Despite the great prices, wonderful staff, and quality products, the decision to replace the previous point system and wipe out all accumulated points feels like a loss of recognition for loyal customers like myself. While I understand the need for adjustments, the abrupt removal of rewards for frequent patrons is disheartening. Although I still recommend Garden Remedies for its offerings, I cannot overlook the disparity in rewards between medical patients and the general population. As someone who once frequented the establishment, I now feel compelled to explore alternative options that value and reward customer loyalty more equitably. In closing, while Garden Remedies remains a viable choice for one-off purchases, I caution against relying on it for consistent rewards or recognition as a loyal customer. It's my hope that my feedback, and that of others, may prompt a reconsideration of their loyalty program to better serve all customers in the future.