Horrible customer service. Rude for the sake of being rude. I’ve been a faithful customer since they opened in Medford MA. After moving to western MA, I drove over an hour to the closest GR. There have been product and Medwell (advertising partner) issues over the years. These were always resolved immediately in the nicest way possible. Not today’s visit. I just kept asking to check out, it was that bad. They seem to have forgotten this is a customer service business. The discount is not worth it. I will not return. Dispensaries with the same or better product are on every block.