I opted for pickup, so I can't speak to the delivery service. I placed a large order here and was able to pick it up within a few hours. I pulled into the parking lot and someone was waiting for me. They brought my bag right out and we had a pleasant chat for a minute before I was sent on my way. The bud is high quality, what I'd expect for the advertised prices. I have my eye on a specific strain, and they made it a point to let me know when they would have more in, which I appreciated. There is nothing I can reasonably think of that would have made my shopping experience better. 5/5 all around