Operating Hours
High Profile (Grand Rapids)
High Profile (Grand Rapids)
(616) 330-3700Reviews:
smok101010 (
)I was sold a 5g jar of Pyramid gg4 budder that is contaminated with an adulterant. It causes my lips and mouth to burn after I take a hit and it stays for over half an hour. That's nothing compared to the intense nausea that follows a gag reflex inducing hit that sticks around for a couple hours. The container smells rancid and tastes foul. I reported these issues and concerns of a possible contaminate in the product to the manager on duty last night. She was rude, condescending, did not take the issue seriously, and insulted me by offering a discount on my next purchase rather than escalating the issue to the appropriate management. I emailed the store manager a detailed email explaining the situation and I received no response. Mistakes happen. How those mistakes are addressed is what matters. I'm disappointed in how high profile chooses to do business and I will never patronize their dispensary again.