Lume is my favorite dispo. I love the simple aesthetics they provide. I think their products are top notch. People complain because they are big and have most shops in MI. Who cares? They apparently know what they are doing and know how to cater to their customers. Good for Lume. I do wish they would send a wider array of products to their smaller stores including, kief to some of the smaller stores & keep all liquid diamonds they carry in all their stores. The smaller stores matter too. My grade A- to a B+