Since when does a weed shop not allow you to smell weed? Since I busted the cap I was forced to pay. They did have my favorite grower though, habitat! No smoking accessories sold here Bud tender forgot the pre-roll I asked for. Would choose a different dispensary next time.

Official Response

Thank you for your feedback—we’re really sorry to hear about your experience. Due to California regulations, we’re not able to allow products to be opened prior to purchase, which is why our team had to proceed that way once the seal was broken. We understand how important it is to feel confident in your selection, and we’re always happy to help guide you with as much detail as possible before purchase. We also apologize for the missed pre-roll—that’s definitely not the level of service we aim to provide. We’ll be sharing this with our team to make sure we’re more attentive moving forward. We appreciate you calling this out and hope you’ll consider giving us another chance to provide a smoother experience next time. If you’d like to discuss this further, please feel free to reach out to us at [email protected].