If you use card to purchase PLEASE look at your receipt!!! It’s seems like they don’t want to give your change back from the transaction. Several times I have used my card and had to ask a specific budtender for my change. I understand if you forget but to say I don’t have any change or the computer didn’t tell you is a lie. From now on it’s CASH ONLY and that’s if I choose to go back to them.

Official Response

We’re sorry to hear about your experience at our Columbus location—that’s not the level of service we expect or want for our customers. We take transaction accuracy very seriously, and our system is designed to clearly show and return the correct change on all card purchases. We are reviewing this with our team to ensure everything is handled properly and consistently every time. If you’re willing, please reach out to us directly so we can review your specific transactions and make it right. We appreciate your feedback and the opportunity to earn your trust back.