I am a medical patient and shop at NuEra Chicago due to the super cool staff. Prices are aligned with the rest of Chicago, with some good discounts/sales weekly. The shop itself is a bit beat/worn/tired, the exterior looks like a 1970s pinball/arcade storefront which kind of drew me in because in that. era, we went to the arcade to find some old hippie to score a bag. I would say the facade has zero effect on the people, products, or service, however the vibe is that laid back cool culture the makes the experience a delight. The entrance is right off of North Ave, with a bus stop “Route 72, I believe. Personally I would prefer an entrance on a less busy street, for anonymity, some employers still frown on even medical usage. Overall this is my “go to” store for medical needs due to the people (customer service), and cost. The new app is much more intuitive than the earlier versions. Thanks NuEra, see you again soon.