I have been coming here since it opened Never see the same face twice and overall customer e steadily declining Waiting 10 minutes in the lobby with no staff there to check in The whole time I heard chatter from the back- 2 staff and a pair of customers chit chatting on and on as the line grew in the empty lobby! Finally checked in for my pick up which I was texted was ready a half hour prior Man who was a walk in and arrived after me taken in first! When I dared to respectfully inquire the women got defensive and I was made to feel in the wrong for asking! Really folks I thought you wanted business!