A Disappointing Experience at Sunnyside To Whom It May Concern: I'm writing to express my disappointment with a recent experience at your Sunnyside dispensary. I have been a loyal and frequent customer, but unfortunately, my visit today has led me to cancel my order and decide to take my business elsewhere. I attempted to redeem a bonus offer I received last week, which promised free merchandise with a $75.00 purchase if I shopped the following week. When I presented my offer, I was rudely informed that I needed the physical, printed receipt from my last visit to qualify. When I asked the representative if he could simply reprint the receipt or verify my purchase in your system, he scolded me for the request. Another representative, who appeared to be a supervisor, was even more unhelpful. Without hesitation, he simply shook his head and said, "No can do, uh uh, no can do," claiming it was a corporate policy that prevents them from reprinting a prior receipt. It's astonishing that