Had a strange experience yesterday with new suterra lady...scared me...I just went in for a great 54% kief I wanted...I love surterra...great atmosphere, people, but there was a new lady on...she was very angry, mean....told me they were out of what I wanted..the nicest young man stepped in and said yes! They did have the kief listed, and grabbed a whole box of the containers of kief in back...great guy.. What a strange experience! Why was she so mean??? Surterra is usually such a great place...great employees...I left quite shocked...left a good tip, really for the fellow...she grabbed it with no thankyou and an angry look...all very strange