I ordered a few hours ahead of time, when I got there they hadn't even started the order and were sold out of 3 of the 5 things I ordered. They also ignored me after checking my ID and took 3 people ahead of me that came in behind me. I won't return.

Official Response

Hi there — thank you for sharing your experience. We’re really sorry for the frustration you encountered, especially after placing a Weedmaps order ahead of time. We understand how disappointing it is to arrive expecting your order to be ready, only to find items unavailable and to experience delays in service. Online orders should be acknowledged and communicated clearly, and being passed over after check-in is not acceptable. We’ve shared this feedback with our team so we can improve how we manage online orders, inventory accuracy, and guest flow in the store. This is not the experience we want any customer to have, and we apologize for falling short. While we understand your decision, we do appreciate you taking the time to let us know — feedback like this helps us identify where we need to do better.