Older lady behind the counter complained several times that she needed new glasses to see. She then charged me multiple times for items I did not receive because she could not see.

Official Response

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your visit. Your feedback is extremely important to us, and we take concerns like these very seriously. We’ll be addressing this matter with our team to ensure it doesn’t happen again. Please know that we are committed to providing accurate and exceptional service to all our customers. If you were overcharged or didn’t receive certain items, we’d love the opportunity to make things right. Could you please contact us directly at (816) 463-0379 or [email protected] so we can resolve this issue for you promptly? We truly value your business and hope to restore your confidence in us. Thank you for bringing this to our attention, and we hope to serve you better in the future.