My friend came in for me and was asked to pick up a few things which he got, right but on my Winbury cartridge, he wasn’t sure , so the bud tender that was helping him should’ve looked at my profile and been able to tell him Scotty does it all the time and is able to help us just fine. I am sick. Was not able to come down there now I have something that I will not use and I am not happy with. I just spent $35 on a cartridge that I will not use so thank you Trester I really appreciate that. I will not shop there again, I spend a lot of money there. I am a faithful customer and I will never come back not after the experience with this bud tender not very knowledgeable apparently didn’t put a receipt in my bag and I didn’t get my points, so why should I stick with Trester. If I’m gonna be treated this way there’s plenty other dispensaries out there that are treat you twice as good and make it right and not tell you too bad so sad so I will pass the word about how tree star treats are people!

Official Response

Hello, so sorry to hear you had a less than stellar experience at Treestar. Might I suggest using the Pre-Order Menu feature here on Leafly in the future to ensure the products you are purchasing are the products that you are intending to purchase. It is always difficult to navigate the nuance of compliance and customer satisfaction when dealing with regulated products. We take personal information security seriously and would never give customer information to anyone but the customer. It sounds like there was a bit of a misunderstanding and for that we appologize. We really hope to see you again soon!!