I live out of the area looking for a specific brand that's been hard to find. After connecting through the mfg they pointed me to a few retail stores in the Greensboro area and I connected with Derek the owner of Valiant Vapors on Yelp. He was very helpful and took the time to answer questions and suggested I call his assistant manager Vicki at the store to find out exactly what they had in stock. Glad I did... she was very personable, friendly and helpful, and even agreed to take my order over the phone securing it until my arrival in town in 2 weeks. Now that's customer service. Oh and if you buy 5 bottles the 6th one was free... awesome deal, thanks guys, I look forward to meeting you and for sure I'll be a regular client!