love the staff and atmosphere. I'm really writing to ask the folks at Matter what's going on with the capsules and highest thc concentration tincture (blue). Many customers rely on these for pain management. The capsules are particularly potent and perfect for many to get through a whole day. The problem is they don’t communicate with the staff at Verilife so they're not sure what's going on. we heard the machine broke and they're waiting on a part. That said, being medical, why are we not treated like this is important medicine? If there was a shortage of insulin we'd hear about it. And, the staff said they can't contact the folks at Matter.