I initially had my “referral” sent to another pharmacy as it was closer to where I frequently travel as none are located in the City I live in. But after visiting the other pharmacy in person after not getting any response to my email or calls, I decided it was not a good fit for me. A friend told me of Willow, So I requested my doctor change the referral to Willow. The service was fantastic! I have only very recently obtained products from them but have been satisfied. The consultation was clear and they asked pertinent questions and answered all of mine as well. Made me much more comfortable trying medical marijuana after decades of not indulging.