Met Amar there behind the counter. He took the time to explain everything in detail on my new Smok Alien Mod. Even to making me do things to understand and operate the machine. He tested everything, used my ideas to recommend good e juice flavors. I had an amazing experience and am now a loyal customer. There are places closer to me but the extra mile is TOTALLY worth it for me. This is the only vape shop in the Floral Park/New Hyde Park area that I would recommend.