They have a gentleman by the name of Rudolpho...I believe thats his name. I have been looking for a decent shop to buy my puff bars, stopped in there several months ago and Met Rudolpho. Absolutely helpful, very knowledgeable of all there products. I have some pain in my knuckles and was looking for something that would help with the pain, I do not smoke Marijuana so I needed something else that would ease the pain. He recommended CBD oil and I was a bit concerned about how high it was priced. He went on to explain what the oil does and how it will more than likely work for my needs. It did just that, have been using it instead of any pai. Meds. Also I have been visiting ur store every since at least twice a week for my amazing puff bars. He recommended the coffee flavor, since i told him I love coffee. I have loved the flavor and I so appreciate you hiring people like Rudolpho. He actually takes the time to help and pay attention to ur needs and answers all question u may have. He is genuinely a very kind man and ur lucky to have someone like him to run ur store! I would never go anywhere else for all my needs such as incense, puffers, oils.....etc! Thank you Rudolpho u r truly the best!!!