Joe is ultimate professional; an expert on all things tobacco. As a non smoker, I need to rely on his judgment when trying to buy cigars for friends. Everything he's recommended has been spot on. The pipe tobacco selection is great, and he'll adapt to your preferences mixing a special blend, etc. If certain tobaccos are not available, it's never for lack of trying - Joe has to rely on what can be procured from manufacturers and imported. Tobacco taxes have gone up astronomically so it's a very tough business to make a profit in - it has to be for the love of the product and customers more than anything. Joe is always a gentleman, gracious and genuine. He has a crew of regulars who hang out and enjoy their smokes, and frankly I'm always delighted by their banter. Good guys. Joe is a great proprietor - he's dressed the part in his vest, pocket watch and Sherlock Holmes kind of pipe. He's always ready to help with a huge smile, and very kind way about him. The store is everything it should be - homey, well-furnished, magazines and coffee, man-cave, and filled with the aromas of quality tobaccos. The humidor area is very clean. If someone is looking for a hospital sterile environment in a tobacco store, perhaps they should reconsider smoking in the first place. The clientele is republican/conservative, so if the politics bother you, there's not much to say. This is a gem of a place, and I hope he can stay in business for a long time despite all the legislation against the enjoyment of tobacco.