I always come to this smoke shop they have great prices, which is why I always go. This is the first time I've had an issue with the older guy that works there and I won't be back. I bought two disposable vapes and when one finished I opened the other one. The second one never hit and so I tried to charge it. When I tried to charge it there was a short/ and started making all types of sounds and it still wouldn't charge. Anyway I go back to the store, they don't have a exchange or return policy. But I explained the situation and this man tried to tell me he has never seen me before and I told him yes you have, I come all the time, showed him receipts and transactions. I try to jog his memory telling him about conversations we have had, I'm in the military and I know they don't give discounts bc they have the best prices etc. He, himself had told me before numerous times, when I tell him I need to try it before I leave "that all there products are good I don't need to try it." This is the first time I didn't try it.."How Funny!" That's on me though, I was in a rush when I bought it. Any way, he gives me the exchange thankfully, but I'm asking him if I can keep the packaging so that I can keep it boxed until I am ready to use it, because I had to by a replacement. He starts yelling and talking over me, I tell him he's being rude and he flips out!! Telling me he's losing money etc.. and I'm like "how, you just told me I can't have the packaging because you have to return it." But overall that's just me experience, good price or not. I won't be going back. There is no reason why it couldn't have been a decent conversation because I wasn't yelling at him.