I walked into the store with no knowledge about vaping or vape equipment. The guy was super helpful and friendly. He went above and beyond not only to set me up with a device and juice, but also to make sure I understood the intricacies of loading and using the device that are not included in the instructions. I've been there 3 times total and he's always there and happy to help. The store is nice, clean, smells good, and has a wide selection. They have a lot more than just vapes. So if you're looking for any kind of paraphernalia this is a good spot to check out.