Operating Hours
Marleys Gallery
Marleys Gallery
(615) 224-3694Reviews:
Heather H. ( )
Heather H. ( )
Went to buy my husband a bong today. Excuse me, a WATER PIPE, as the employee was quick to correct. My husband asked if the WATER PIPES were able to have dab rigs added to them. Dab rigs you ask? Don't you mean a BANGER, the employee asks smugly? Yes, a BANGER. to which the employee replies, Yes all of them. LITERALLY all of them. After perusing the selection, my husband asked to look at one of the WATER PIPES more closely, and asked to confirm if a dab rig would be compatible, and the exasperated employee replied again Yes, you can add a BANGER to it, but we're out of stock anyway. So we went to another store where the employee was super friendly, very patient with us, answered all our questions without treating us like crap or making us feel stupid, and eventually sold us about $230 worth of equipment and supplies. We'll never go back to Marley's and stick with the other place. Customer service is everything. And if you don't have any interpersonal skills whatsoever, you shouldn't be working a job that involves customer service.
