I went to Mike's today because I was charged twice last week according to the message I got from Bank of America. Mike was so rude and disrespectful in front of another customer and said to call my bank. He went on and on about and threw receipts at me and said check them!! I left there in tears and a few hours later, got a call from an employee of the store who he treats like a piece of trash telling me that she was calling to apologize for Mike's behavior! My response was " Mike should grow a pair" instead of having his employees do his dirty work!!!