I can see why this shop has such a bad rating. The miserable orange hair lady behind the counter is a rude witch! she got annoyed that I asked a question about rolling papers. Said she's busy working on the computer and stormed off. She needs to work somewhere that has ZERO customer contact. No wonder the store is always empty. Who wants to shop here and support this grumpy old hag?! Not I. I left the store empty handed and went to the smoke shop up the street where the employees know how to treat customers with basic common decency and respect.