The Manager is always super friendly and helpful and willing to answer any questions. He never makes you feel like you're bothering him, or that he's too busy to talk. It's the same price and same product as the other two tobacco shops in town, and also about the same distance from where I live to all three. However, hands down I will choose this smoke shop, simply because of the service. Additionally, there are other perks to this store, including that it's a new store, so it's nice and clean. He always keeps it well stocked and organized, and the shelves fronted and faced.