This shop is the closest to our house so it is the one we visit most frequently by far. I must say out of the many shops around here i am very pleased that this shop is the one close to my home. Employees are always friendly and helpful, the prices on most(if not all) of their items are much less expensive than other nearby shops and have great prices all around on glass products. If you make a purchase and that item is faulty for whatever reason the owner and his employees have NO problem fixing the issue however is necessary to keep their customers happy and actually care about customer loyalty(they WANT you to come back! and will do their best to ensure you do.) Overall, we LOVE this shop, good prices, good products, great people and environment, all around wonderfully run business! :)