I just called the store to tell him the pipe broke as soon as I bought it and he hung up on me. don't ever go to this place! I needed a pipe really quick but even I was surprised at how sketchy this smoke shop is. No prices on anything and all glass pipes are crappy and overpriced. I asked for the cheapest one because the guy was being shady about pricing and the one that he sold me had basically no hit hole so it's unusable. $8 down the drain. I Wasn't asking for a refund even but I will not be back here.