Update time: They are a friendly and courteous staff. If you want to call it a "problem" then you can critique them for not being knowledgeable about the products they sell. I go in for the cigars. Not a one of them (with the exception of the owner I presume) know squat about cigars but I don't care. They have a nice walk-in humidor with a nice selection of cigars. Their prices are very reasonable for single unit prices. I can't speak to their E-Cigs, Vapes or regular cigarette business... Sometimes the customers are lined up. I believe they close at 9 PM.