The staff was replaced at some point and now they're super friendly and helpful. This store sells a huge variety of useful things, not just smoke supplies. Prices are mostly reasonable, plus a small upcharge (on account of it being a smaller business), wholesale tobacco and nicotine are the most reasonable. For glass and supplies, not the cheapest option, but the staff will help you find what you need in your price range, and the lass they have is mostly unique. Half of it cannot be found online or in other stores, honestly cool to go and take a look around.