I have been shopping here for a few months now the owner is awesome also friendly and likes making his customers feel welcome.I had to replace my cigarette making machine I bought online it was crap I explained to him and wanted to buy a new Top-o-Magic from him and instead of just wanting to make a sale he said it was probably the operator and made a few suggestions. Nothing worked it was a faulty machine. I purchased one from Smoke n Gifts and he took it out of the box and explained how to use it and care for the machine. He also knows what I want when I walk in and often gives me free lighters. I highly recommend driving the extra few miles to purchase all of your smoke needs.