Had to buy a specific product so I messaged them on facebook and they only had a few in stock and at this store so I asked them to hold it and I would be there about 7pm I was running late and to my luck about 7:20 they were still holding it. Awesome of them to do. Very friendly service and explained any questions we had. I will definitely be buying my smoking and vapeing needs from them again. Not to mention excellent prices, the product was the same price we found on sites on the Internet.