Operating Hours
Smokers Haven Downtown Nashua
Smokers Haven Downtown Nashua
(603) 417-6667Reviews:
Matt R. ( )
Matt R. ( )
I went in on 3/29 to buy salt nic juice and two soaring air .7 cartridges. I bought my two cartridges and juice and went home. The next morning I found out the associate had given me two cartridges that were 1s instead of .7. I called this am trying to make the situation right when I just wanted to exchange for two .7 cartridges. The associate told me they don't carry .7 cartridges anymore and they would not give me a refund or exchange even though it was their associates fault I recived the wrong product. The associate never told me she gave me 1 cartridges which I wouldn't have purchased if I knew because they are not compatible with the e juice I use. So because of there associates fault I'm out a little bit of money, so what!! The main principle is that they as a business made a mistake and would not correct it, bad customer service. I would have returned to this location many times to purchase my vape needs because it is a very nice store with a good selection but because of this,their lack of customer service i will not be returning. Be careful because if they make a mistake on your purchase don't expect them to help you out!!!!!
