10/10! Xmas did my septum piercing 3yrs ago and it healed so nicely. So I took my boyfriend back to get his done a few days ago. Bryan ended up doing his septum. He explained everything really well and made him feel comfortable. I ended up deciding to do both of my nostrils while we were there and I couldn't be any happier with how they turned out. He really took his time and made sure they were perfect. The shop is really clean. They are extremely professional and knowledgeable. I couldn't recommend them any more! Xmas and Brian are both great so you'll definitely be in good hands no matter who does your piercing! We are coming back for more piercings in a few weeks :)