If you want to find great customer service with endless options for wine then Total Wine @Concord Mills is your store. Just a year ago, I couldn't say that but honestly today I can! I visited this store on Saturday as a vendor to demonstrate Bar Dog Wine! The manager Carolyn, is a surprise delight. She welcomed me to the store and was extremely helpful in locating my promotional swag items that I would be giving out to the shoppers. Not only did she chill my bottle of wine but also, she went to the aisles and bought over the other varietals that I would be pouring as samples. Over the years my experience in this store has been less than stellar. Huge Thank you to Carolyn, and all of the staff working that day for making me feel welcome and assisting me with back-stock of wine because the shoppers were loving the Bar Dog Cabernet Sauvignon and we couldn't keep it on the shelf! #TotalWine #TeamCarolyn