I swear every time I go here whoever is at the desk has a darned attitude! Not to mention you have to deal with shady characters hanging out in front of the place. Listen, If I forget to scratch off the little code at the bottom of a winning lottery ticket, instead of sucking your teeth and rolling your eyes, and shaking your head like I'm BOTHERING YOU , try this "hi! When you bring in winning tickets can you please scratch off the code at the bottom so I can scan it in more easily? Thanks!" It's called basic customer service. There's a million other places to buy tickets and this one will not be one of the places I go anymore. It's one thing if it's only one person being pissy but it's ANY AND EVERY one who is at the desk!