Today was my first time in the Cloud Parlor. I'm new to vaping and based on great reviews I found myself in the Cloud Parlor. As soon as I stepped in I felt a sense of calm and peace. The store smelled amazing and the background music added to the fantastic ambiance! There were several other customers in the store as well but it felt more like a gathering of old friends. I watched Leslie, the owner, and listened to him as he swiftly handled each one and answering all questions at the same time. His expertise and pride in his work were very evident. When it came to my turn all my 'nervousness' had disappeared. He asked me questions and patiently answered all of mine. When I finally made up my mind as to what I was going to purchase today, and asked my final questions I left the store feeling so much more confident and knowledgeable than I had going in. To say that I will be a repeat customer is an understatement at the very least. Thank you very much Leslie for your patience and all of your help!! I will see you soon!