I've been a customer of theirs for almost a year now, and I can honestly say it's the best vape shop I've ever been to. Every time I go in, it's like they're seeing an old friend. Yesterday, I bought a juice off the clearance rack that I wasn't happy with, and they took the price I paid for it off of a new juice, emptied my tank of the bad stuff for me and hit it with the new juice until the flavor from the old one was gone. This place exceeds expectations as far as customer service goes. I can't say enough good things about the guys there. To top it all off, the person who runs the Facebook page gets back to you with any question you have very promptly, and is always so happy to help. I wish I could give them more than five stars because they are truly the best.