My old vape broke and I've been meaning to buy a new one but my husband jump the horse and bought one for me... he got this really bulky one that I wasn't very fond off I was scared they werent gonna help me out because I did open the box to see it but the owner was so nice to me and helped me out with everything I needed...even after stating I just wanted my money back because I could buy the vapes cheaper online he lowered the prices a little bit to help me out! Any time I'm near this place will definitely do business with them! Amazing customer service!