Not being to negative but I'll share my story very quickly. Since it is quarantine times right now my usual shops I stop into for Kratom we're closed so I took a gamble and called first to check and they said they had lots of different kinds, got there and was greeted with a sign that said no browsing, please get what you need and hurry out( not verbatim but something to that extent) not an unreasonable request, I went in quickly and asked about their Kratom products and was shown the very small collection of what they had, mostly in the powder and VERY high priced. The cashier was not very aware of the product or what it was so I purchased the only tablets they had which was a packet of 10 for $8 or $9. I purchased them walked to my car and got a better look at them and realized they were packaged and made in house which made me VERY uncomfortable. I decided quickly that this seemed sketchy so I went back, mind you I parked n front of the store and never even started my truck before changing my mind and went back for a refund. I went round and round with the two store clerks who would not refund my money since I had left the store but offered store credit which at this point I wasn't interested in, just wanted to move on. The clerks suddenly had lots of knowledge of the product and assured me what I've read on the Internet (horror stories about it n house made Kratom) was probably not completely true which I agree with but still very concerned. I saw quickly that there would be no refund so rather than try to argue or plead my case I felt I'd give them the benefit of the doubt about the quality of the product since they were adamant about their reputation concerning their product. Wellllllll... I should have trusted my gut and made a bigger fuss for a refund. The capsules were only 2/3 full and I'm very skeptical that Kratom was even in the capsules. I will not return to this business and will continue to share my experience with others verbally and through social media outlets such as this.