What kind of vape shop doesn't allow exchanges or refunds after the item has left their shop, I can see why now this country is in the place it is with vaping to be honest and why they want to ban it. It's because of places like Karama. SAVE YOURSELF THE TROUBLE AND VISIT HOOSIER E-CIG instead, if you have any ISSUES they will refund/exchange it for you as long as you have a receipt.