My partner and I went into day for the first time and our experience was fantastic! Kota was extremely knowledgeable, friendly, helpful, and knew his returning customers by name. When I say knowledgeable, he had tried every flavor of every brand, and could describe the nuances of each. The store products were organized by type of e-liquid/flavors which saved us a ton of time, and made selection that much easier. We will be returning to Kota Vapes again.